中国
The solution, for when there is no building management on site. We notify you as soon as a fault is detected.
With MAX, the future is today
Predictive maintenance works by combining the power of cloud computing, big data and machine learning. MAX monitors all connected units in real-time. A 24/7 digital partner, it continuously collects data on your elevator’s performance, components and systems, which it sends to the cloud. There, MAX uses algorithms to determine when your equipment will require maintenance from our technicians, effectively solving breakdowns before they happen.
适合以下市场
住宅
办公楼
零售
酒店
医疗保健
公共交通
更长运行时间，更小运营压力
通过持续监控，我们的MAX可在故障出现后第一时间发现问题，并向您和公司客户关怀中心发出通知。如有需要，我们会主动派遣技术人员。技术人员会携带所有必要工具、部件和修复信息抵达现场，快速解决问题并恢复设备使用。
由于该设备配有自动检测功能，我们的统计数据会显示客户关怀中心已收到警报，且技术人员通常能在您知晓设备无法正常工作前抵达现场。[来源：MAX在美国的案例研究，2019年]
检测到故障
出现问题后，相关数据会被发送至MAX云端，并向您和公司客户关怀中心发送通知。
远程诊断
云端大数据分析及故障诊断
快速干预与修复
自动派遣技术人员（如有需要），为其提供详细故障信息，并针对需要携带的备件提出建议。抵达现场后，技术人员可在平板电脑上的虚拟专家的帮助下进行修复。
修复通知
问题解决后会向您发送通知，告知故障已解决。
MAX Digital Service Packages
24/7 service data
24/7 global access to equipment and service data
Real-time
Real-time actionable maintenance insights
Technical support
Technical support is always ready
Less technical visits
No wasted technician visits
Be empowered: you know what is happening.
Review. Respond. Around the clock.
Now you can access all relevant information from any MAX-equipped unit via our Customer Portal. It's your gateway to seeing what's going on across your entire portfolio - anytime, anywhere. And once you have critical insights, they are easy to address at the touch of a button, ensuring help is at hand - often before issues arise. A problem detected, is a problem prevented.
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